We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

If you are proactive with a mindset for professional growth, excited to face and overcome new challenges, willing to adapt and improve your current skills and learn new ones, we would be happy to take your application and contact you as soon as possible to have a more detailed conversation.

Job responsibilities:

·   Management of all incoming requests / orders:

- Management of the backlog (orders and orders related requests);

- Addressing all written / verbal requests and complaints received from the Customer;

- Process improvements proposals / implementation;

·  Customer Operational Support:

- Manages Customer relationship through providing daily operational support;

- Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope;

- Keeps Customer informed of progress at all stages;

·   Transaction Processing:

- Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures;

- Sends purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery confirmations;

- Manages all transaction processing activities, finding solutions and giving answers to raised queries / issues;

- Analyzes operational data, identifies root causes of (repetitive) issues and drives corrective actions for the current activity.

Job requirements:

·        University graduate;

·        Experience in Supply Chain/Logistics and in SAP is preferred;

·        Computer (internet, MS Office package);

·        Foreign languages (both written & spoken) - English, Russian;

·        Good verbal & written communication skills;

·        Good analytical & synthesis skills;

·        Good working knowledge of MS Office (especially Excel);

·        Good Customer relationship capacity;

·        Problem solving oriented;

·        Self confidence & independence in decision making;

·        Punctuality & Flexibility;

·        Team work capability.

Benefits:

·        Temporary remote work due to the pandemic and return to office after the situation improves;

·        Relocation package;

·        Opportunity to work for one of the biggest brands in the world in a unique work environment;

·        Great career opportunity with a leading international outsourcing company;

·        Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);

·        Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on monthly basis depending on each employees’ needs.