Your profile:

• Ability to write and speak fluently, clearly and concisely in French and English 
• Availability for a full-time schedule, in shifts covering 10:00 - 00:00, Monday - Sunday, 5 days/ week 
• Previous customer support experience is an advantage 
• Excellent problem-solving abilities 
• Empathetic and can communicate in a caring and friendly manner 
• Strong time management skills and motivation to exceed expectations 
• Enjoy working in a fast-paced environment 
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones 
• Strong team spirit with passion and drive to help users and deliver the best in customer service.
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As a Customer Support Agent:

• You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness. 
• You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society. You’ll be the face of some of the world’s top brands!

Are you looking for a safe environment and a place to stay?

We offer:

• Stable job - permanent labor contracts
• Above-average fixed salary, performance bonuses
• Monthly meal tickets
• Public transportation and gym subscriptions reimbursement, after the trial period
• Transportation vouchers for late shifts
• International career - paid training and international career opportunities
• Multilingual exposure - improve your spoken and written language skills
• Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
• Private medical insurance coverage
• Special discounts across a variety of Banks, Telecoms, Gym & Fitness centers and more