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Reception staff
5 months ago
  • Domain Hospitality
  • Availability Full-time
  • Experience Entry Level
  • Type of contract Indeterminate term
  • Location Brasov
  • Accommodation No
  • Salary To be determined
  • Verified company Yes

We are looking for a young, energetic receptionist who will be the main point of contact for our guests.

Qualities we are searching for:

  • Organised
  • Presentable
  • Customer oriented
  • Kind
  • Open
  • Team-worker

Obligatory requirements:

  • Very good writing and speaking in English (Romanian would be a plus)
  • University degree
  • Good computer skills


  • Previous experience in hospitality
  • Other foreign languages
  • Passionate about culture, history, nature


  • Answering phone and email reservation requests
  • Sending personalized offers for events or groups
  • Using the reservation system and HMS
  • Verifying the rooms before check-in
  • Checking-in and -out guests
  • Producing and transmitting the daily report to the kitchen and house-keeping departments
  • Informing the guests about the property, the activities and the area
  • Reserving local activities on behalf of the guests
  • Adding-up bills and taking credit card or cash payments
  • Being the main point of contact for the guests
  • Periodically reporting to the hotel manager

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