- Domain Hospitality
- Availability Full-time
- Experience Entry Level
- Type of contract Indeterminate term
- Location Brasov
- Accommodation No
- Salary To be determined
- Verified company Yes
We are looking for a young, energetic receptionist who will be the main point of contact for our guests.
Qualities we are searching for:
- Organised
- Presentable
- Customer oriented
- Kind
- Open
- Team-worker
Obligatory requirements:
- Very good writing and speaking in English (Romanian would be a plus)
- University degree
- Good computer skills
Advantages:
- Previous experience in hospitality
- Other foreign languages
- Passionate about culture, history, nature
Responsibilities:
- Answering phone and email reservation requests
- Sending personalized offers for events or groups
- Using the reservation system and HMS
- Verifying the rooms before check-in
- Checking-in and -out guests
- Producing and transmitting the daily report to the kitchen and house-keeping departments
- Informing the guests about the property, the activities and the area
- Reserving local activities on behalf of the guests
- Adding-up bills and taking credit card or cash payments
- Being the main point of contact for the guests
- Periodically reporting to the hotel manager
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