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Head of Operations
5 months ago
  • Domain Business Management
  • Availability Full-time
  • Experience Senior Level
  • Type of contract Indeterminate term
  • Location Riga(Rīga)
  • Accommodation No
  • Salary To be determined
  • Verified company Yes

If your superpower is delivering excellent outcomes, smoothly and meticulously, then you’re our kind of ‘Panda'. We are looking for a results-driven individual who can detect the weak spots quickly and resolve them practically and efficiently, whilst keeping the delivery team highly motivated. Cross-communication, providing full visibility, and taking complete ownership will be expected of this superhero candidate.



What we offer:

  • Career growth opportunities
  • Friendly and supportive colleagues
  • Highly competitive salary and bonuses
  • Possibility to work remotely from anywhere (in a hybrid work model)
  • Corporate events
  • Benefits package (health insurance, additional days off, etc)
  • Modern and ergonomic working environment in the city center (Riga, Latvia)
  • Paid trainings and work-related courses



Responsibilities:

  • Managing and overseeing multiple agency teams
  • Translating our vision into action plans and driving those plans to completion
  • Building oversight dashboards, enforcing reporting from your direct reports, and reporting results to the CEO
  • Tracking and “reporting up” contractor performance and success, and providing necessary corrections or ongoing training
  • Managing vendor relationships including contract negotiation
  • Evaluating performance by analyzing and interpreting data and metrics
  • Creating effective measurement tools to gauge the efficiency and effectiveness of internal and external processes
  • Working with other C-level executives on budgeting, forecasting, and resource allocation programs


Requirements:

  • 2+ years of project management and digital marketing experience
  • Ability to multitask in a fast-paced environment with fluctuating and conflicting priorities and deadlines
  • Self-starter with a problem-solving mindset, the ability to work with minimal supervision, and to direct others’ work
  • Outstanding communication skills
  • Ability to bring solidity to otherwise ambiguous working environments and overcome unforeseen obstacles with determinate ease
  • Full working proficiency in English
  • Budgeting and/or financial focused mindset, great negotiating and presenting skills


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