Staffing Coordinator (f/m/d) – Global SAP and AMS

Full or part time (at least 30 hours per week)

That is what makes us special:

■ Team-oriented corporate culture, collaboration as equals and steady knowledge transfer

■ Family-friendliness (e.g. monthly subsidy for daycare costs, partner of AWO lifebalance, paternity network)

■ Diversity & Inclusion (e.g. various initiatives & communities)

■ Flexible working hours, part-time models, mobile working - location-independent working (e.g. home office)

■ Individually tailored onboarding program including a mentoring program and sustainable career support with our career model

■ Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities

■ 25% employer contribution to the company pension scheme as well as other attractive pension offers (e.g. lifetime working account)

■ Company health management (e.g. occupational medical examinations, workplace glasses, company-internal vaccination offers, company gym and cooperation with fitness providers at favorable conditions)

■ Bicycle leasing via JobRad®, employee discounts via corporate benefits, and much more

■ Wide range of events (team events, employee parties, internal sports tournaments)

Do you love challenges?

The Staffing Coordinator is an internal delivery role and reports directly to the Service Owner. His or her main responsibility is to ensure that delivery requests coming from the Global Service Area Manager are staffed with the best fitting people to achieve best possible delivery results. To ensure this, the Staffing Coordinator considers different constrains like personnel, time and organizational related needs and actively balances resources and capacities.

The Staffing Coordinator is responsible for:

■ Operational resource planning and scheduling on daily basis, even possible changes at short notice and assigning resources to Queues/Projects/etc.

■ Mid-to-long-term planning of capacity needs and availability considering group member’s availability and skills

■ Managing availability together with Global Service Managers, Service Owners and Delivery Organization for additional resources

■ Maintains central capacity and availability related information about resources

■ Reporting tasks regarding utilization, forecasting (shifts, projects, tasks)

■ Support resources in delivery unit onboarding processes

■ Monitor ticket queues and interact with delivery teams to ensure service level agreements are met

■ Support our Global SAP business by handling SAP requests, orders and C-Users

Convince us with your potential

■ Work experience of at least 1 year, most preferable in AMS service area, working in a ticket based working environment or experience in assistant positions

■ Effective and business fluent communication skills in German and English, both written and spoken

■ High degree of reliability and thoroughness

■ Creativity and joy in planning

■ Good skills in operating MS Excel for reporting

Do you have questions?

We are looking forward to receiving your application documents (cover letter, CV) stating the earliest date you could start.

Get empowered by NTT DATA Business Solutions!

Falk Bierig

Tel.: (Germany +49) 351209621580

E-Mail: [email protected]

We believe that diversity is essential for a strong innovaive company like NTT DATA Business Solutions, so we like to attract as many different people as possible.