- Domain Customer Service
- Availability Full-time
- Experience Entry Level
- Type of contract Fixed period
- Location Otopeni
- Accommodation No
- Salary To be determined
- Verified company Yes
✈ The thrill of the air.✈
If you are an empathetic and communicative person, who can solve any problem with dedication, then start your professional journey with our colleagues, who will provide you with the necessary support in successfully managing your daily activities.
What we want from you:
- knowledge of English, intermediate to advanced level
- PC skills;
- criminal record not older than 6 months from (legally translated into Romanian);
- documents proving your seniority in the last 5 years (necessary for the preparation of the dossier for obtaining legitimatie acces platform - Airport platform badge access)
- empathy, proactivity and customer orientation;
- good communication skills and clarity of expression;
- relevant studies, minimum baccalaureate diploma;
- flexibility for a shift program;
- team spirit and enthusiasm;
- another foreign language (intermediate level) may be an advantage;
- driving license cat. B can be an advantage;
Job description
What will be your role in this job?
- Check in passengers and/or their luggage:
- check passenger reservations and travel documents,
- allocate seats to passengers taking into account pre-booked seats, weigh passengers' baggage/baggage and enter the data into the computerized system required by the company served;
- make sure that baggage dimensions and weights are within the limits required by the airline and that hold baggage is correctly labeled;
- direct passengers to the boarding gate assigned to the flight;
- make sure that baggage is sent to the baggage belt;
- identify passengers requiring special assistance and provide the services they need;
- board passengers: check boarding cards and documents required for the flight,
- ensure confidentiality of all information, etc.
What we offer you:
- pleasant working environment in aviation;
- employment contract, indefinite period - legal forms only
- monthly performance bonus;
- meal vouchers on voucher card: 40 RON/voucher/working days;
- annual vacation voucher, 2000 RON/year after 6 months of employment;
- private medical services: Med Life medical subscription;
- night bonus 25%
- weekend bonus 9%
- work uniform;
- real possibility of professional growth and promotion within the company;
- specialized trainings;
- life insurance.
Values
Perks
Recruitment process
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