What will you do 

• Coordinate, ensure transition of services according to the framework agreement, coordinate Invoice Processing and Inquiries Team for German market
• Responsible for the monitoring and leading an assigned Accounts Payable team and ensure the understanding and compliant service delivery across company of agreed policies and procedures
• Understand service level agreements and key performance indicators for Accounts Payable related business processes and report up to the AP Manager performance against SLAs and KPIs
• Contribute to the maintenance and updating of Accounts Payable processes and procedures, take care of quality controls and spot checks, role model for service orientation and service culture
• Resolve customer queries and complaints related to Accounts Payable processes as specified by relevant service level agreements and escalating queries and complaints (1st level of escalation)
• Support team members to achieve performance and quality standards as defined in relevant service level agreements

How do you know you are the right fit 

• Education / Training: 
• University degree / BSc peferrably in Economics / Accounting or equivalent
• Professional Experience: 
• Minimum 3 years of Accounting experience & exposure to leadership / coordination tasks (preferably in a SSC environment) 
• Proven knowledge of finance and accounting processes and process improvements
• Former exposure to transitions is a plus
• Proven people management and problem solving skills
• Languages: 
• Advanced German and English language skills (both written and spoken)

Why will you enjoy being our colleague  

• You get more than just a salary: You receive special gifts when important events happen in your life, such as the birth of a child, June 1st and Christmas (for those employees who are parents) and the list goes on! Also, your performance is rewarded annually with a bonus that matches your achievements from the previous year. Do you excel in what you do? You can be one of the colleagues eligible for an excellence award! All of our colleagues also receive monthly financial aid, that helps reduce the monthly cost of transportation
• Stay cool while using your meal vouchers: The meal tickets are credited to a special card and you can pay contactless
• You can enjoy your work, while being healthy and safe: We offer you a package of additional medical services within a private medical network. If you change your glasses, we cover part of their value. During the pandemic, you can work from home, if your work field allows it. (We are writing this ad from home.)
• We really care about work-life balance: We grant a minimum of 25 days of annual leave (more than the average number of days granted by other employers and/ or required by law), And this number increases according to your seniority within the company!
• We focus on development: You will continue to grow with us and expand your knowledge, through workshops, trainings and mentoring programs, plus language courses (German, to be more specific).
• We also pay attention to the needs of colleagues who are parents: We have a partnership with a private kindergarten, located right next to our headquarters in Amera Tower, where our employees can bring their children (access to the kindergarten is granted according to the number of seats available per age group)