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Customer Support Representative
1 year ago
  • Domain Customer Service
  • Availability Full-time
  • Experience Entry Level
  • Type of contract Indeterminate term
  • Location Remote
  • Accommodation No
  • Salary To be determined
  • Verified company Yes

Hello!

We are Boosta — an international IT company that creates and promotes its products, performance marketing and has its investment fund.

A little bit about us:

— we create and promote our products to Western markets;

— we develop marketing tools for SEO specialists;

— Boosta was founded in 2014 and since then the company has grown from 3 to 600+ people.

"To be, or not to be" - that is not the question when it comes to the work of a Customer Support Representative! Are you a hard-working, goal-oriented, communicative person who wants to grow and develop skills in IT and who likes to set ambitious goals? Of course, we are looking for you!

WHAT YOU'LL DO

  • Communication with clients from the USA and European countries through chat, e-mail, and phone calls.
  • Development of new and modernization of established means and processes to improve the client's journey.
  • Cooperation with sales departments of the company's products to ensure growth.

WHAT WE EXPECT FROM YOU

  • The English level is Upper-Intermediate and above (oral and written).
  • You know how to listen, understand people's problems, and rejoice in their solutions.
  • You are not afraid to make decisions; you strive to achieve new goals and be an example for others.
  • You love people!
Values
  • Continuous Learning
  • Growth Mindset
  • Value our people
  • Professionalism
  • Adaptability
Perks
  • Work from anywhere
  • Teambuilding
  • Flexible work schedule
  • Health Insurance
  • Learning budget and platforms
Recruitment process
  • - a short phone call with our HR (up to 15 minutes).
  • - an online interview with HR and your future team-lead (be not afraid of speaking English, this will help us to recognize you among others :))
  • - online English test.
  • - and your Offer, of course!
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