We are recruiting a Local IT Technician to solve customer support issues on-site, at our customer's premises in Waterloo, working for a top employer in the financial industry. You will be responsible for providing the VIP support for all on-site employees and you will work along a team of skilled and motivated technicians! We are looking for an extremely proactive IT technician with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services.

What we offer:

· Competitive salary and benefits package, including Meal Vouchers, Ecocheques;

· Hospitalization and group insurance;

· Extra vacation days;

· Opportunities to learn and develop: training programs;

· Personalized career path within the organization;

· Exposure to an international environment as part of a multicultural team spread across Europe.

Job Responsibilities of the Local IT Technician

· Provide IT support for Microsoft and Apple operating systems and respond to computer related service and trouble calls.

· (Desktops/Laptops) - Hardware and Software Troubleshooting

· Diagnose printer and other peripheral device failures and implement solutions

· Support of key engineering applications at use within the business

· Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)

Required competence, experience and education

· Advanced technical skills across Microsoft and Apple operating systems

· Experienced with Apple Products (MacOS/IpadOS/IOS), proficient in Microsoft Office 2013/2016/Office365 Suite, Teams/Skype/Zoom

· Understanding of Antivirus Protection Software, and VPN Solutions, Networking configuration and management skills

· Advanced Print Management solution support and knowledge and Audio visual and conference room tools and technology experience

· Excellent Verbal and Written Communication Skills [English]

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!